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Practice managers support | COORDINARE - South Eastern NSW PHN
Practice managers are key agents of change, uniquely positioned to lead practice teams towards a proactive approach to care provision.
Here you will find resources and information that will assist your practice to optimise business and patient health outcomes. Scroll down the page or click on the links below:
We provide a range of learning opportunities, educational events, and resources to general practices across the region. Find more information at the links below.
Subscribe to our news
Our eNewsletters keep practices up to date on current news.
Education and events
We deliver health professional education and events.
Practice Incentive Program (PIP)
We encourage practices to participate in the Practice Incentives Program.
Accreditation
We support general practices to achieve and maintain accreditation status.
Key organisations and government bodies
Information and links to key organisations and government bodies which support your work can be found below.
The Australian Association of Practice Management (AAPM) is a non-for-profit, national peak association recognised as the professional body dedicated to supporting effective practice management in the healthcare profession.
The Australian Health Practitioner Regulation Agency (Ahpra) is the national organisation responsible for implementing the National Registration and Accreditation Scheme (the National Scheme) across Australia.
Their purpose is to promote harmonious, productive, cooperative and compliant workplace relations in Australia.
NSW Health provides resources relevant to general practitioners, general practice and other clinicians. This includes immunisation, public health information on infectious diseases (including COVID), and many other useful links and updates.
Services Australia is the government organisation which links practices to all Federal government initiatives and incentives. This includes; PRODA, digital health resources, Medicare and many other important updates and resources. All practices and practice managers should have a PRODA account. To learn more follow the link below, or contact our Digital Health Team.
The Rural Doctors Network (RDN) is a not-for-profit, non-government charitable organisation that provides solutions to support the multidisciplinary rural health workforce.
The Commission leads and coordinates key improvements in safety and quality in health care across Australia.
The Australian Primary Health Care Nurses Association (APNA) is the peak body and professional membership association for all nurses working outside of a hospital setting in Australia.
The Medicare Benefits Schedule (MBS) is a key component of the Medicare system. It lists a range of professional services, and allocates a unique item number to each service, along with a description of the service (the 'descriptor'). In broad terms, the types of services on the MBS include consultation and procedural / therapeutic (including surgical) services, as well as diagnostic services.
If you are seeking advice in relation to Medicare billing, claiming, payments or obtaining a provider number, please contact Services Australia on the Provider Enquiry Line - 13 21 50.
The role of the Public Health Unit is to identify, prevent and minimise public health risks to the community. These risks may be infectious, chemical or radiological in nature. They may be caused by other humans, by animals and by the inanimate environment.
The Royal Australian College of General Practitioners (RACGP) is the voice of general practitioners in our growing cities and throughout rural and remote Australia.
For more than 60 years, they have supported the backbone of Australia’s health system by setting the standards for education and practice and advocating for better health and wellbeing for all Australians.
Communities of Practice
Our Communities of Practice (CoP) have been established to promote networking, support, and sharing of ideas between practice managers across the region. They provide more opportunities to network and engage with peers, via online and face-to-face events. To join the Practice Manager CoP, please advise your Health Coordination Consultant.
Our team of Health Coordination Consultants
The COORDINARE team consists of highly skilled staff who are committed to working with general practice and other stakeholders to enhance the coordination of care, improve health outcomes and provide a better patient experience.
Every general practice in South Eastern NSW has a Health Coordination Consultant (HCC) from COORDINARE. They work collaboratively with stakeholders within the community to facilitate improvements through health system redesign.
See below our team of HCCs and the areas they support, or if you need to reach out to a member of our Digital Health Team click here.
Manager, Primary Care Development
Kaleena Webbe
Kaleena is responsible for leading the team of Health Coordination Consultants.
The team works with general practice, and other health providers in innovative ways to...
Project Manager, Initial Assessment and Referral Decision Support Tool
Paul Lillyman
Paul is responsible for the implementation of the Initial Assessment and Referral (IAR) Decision Support Tool (DST) for mental health care across the region.
